We value all feedback from clients, family members and professionals we deal with on a daily basis. Here are just a few comments from a recent CQC "Share Your Experience of Care" exercise.
Kindred Community is my 3rd case management team and I cannot fault the team I have! Honestly the best case management team I could ask for. Everything is always organised, Kat and her team have been brilliant picking up the pieces that wasn't done from my old case manger, and handling everything (old or new) that has been thrown at them.
I instructed Sarah Davies as a case manager on a deputyship file of mine. She worked with the client on a daily basis during some very difficult times for my client (drug use, accommodation issues, care troubles and disengagement in therapies). Sarah's support to the client has been invaluable and continues to be so. My client has made great progress over the years and relies heavily on the support he receives from his case manager who I believe is of the highest standard.
Family Member of Client
Dealings with Kindred Community have been very positive. They are caring for my Granddaughter who suffered a brain injury from a road traffic accident. I feel very confident that they have her best interests at heart. Their organisational skills are second to none. I would highly recommend them.
I have worked with the case managers for over 10 years on a number of cases. They are the case management firm i usually recommend given their high level of knowledge, expertise, organisation and emotional intelligence. A rare combination in this field! They work in a very client centred way and have a particualrily psychologically minded focus that is extremely helpful when working with a challenging population.
We are Financial Deputy for a client whom Chris Sirman at Kindred Community acts as case manager. Chris is very professional in all of his work, he has built an exceptional working relationship with both ourselves and the client, tailoring his approach to individual needs. Chris goes above and beyond for his clients, their wellbeing, quality of life and safety are paramount to him. He is a very kind individual who genuinely cares and it is a pleasure to work with him.
Family Member of Client
Kat has been outstanding throughout her role as my relatives' Case Manager. Kat has been proactive throughout in arranging an MDT to support their rehabilitation. She has advocated really effectively for my relative when transferring from hospital to a private care home.
Kat is very good at communicating with the family how things are progressing with treatment and organising regular MDT meetings. The family have felt very included in all decisions which are taken in my relatives' care.