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CMSUK Definition of Case Management

Case Management is a collaborative process which: assesses, plans, implements, co-ordinates, monitors and evaluates the options and services required to meet an individuals health, social care, educational and employment needs, using communication and available resources to promote quality cost effective outcomes.

For clients and families navigating the landscape of life following a brain injury it can be difficult, confusing and challenging. There can be a number of areas to life that are now changed and need specialist input in which to work towards rehabilitation and being as independent as possible or to understand more and receive the right information or services required. Having a specialist case manager can aid all that. A case Manager can be an orchestrator in set up rehabilitation, staff or support services, looking at environmental areas, living arrangements and vocational aspects of the persons life following a brain injury. Also working with families and friends of the loved one affected. 


A brain injury never happens in isolation to that person affected. It's a ripple effect, moving out across family, friends, work colleagues and the community.

A Brain injury can happen to anyone at anytime it's not gender, class or race specific and affects in the UK, one person every 90 seconds. Where someone is admitted to hospital with an acquired brain injury. Brain injuries have the potential to impact every aspect of life and, due to the complexities of the brain, every injury and recovery is unique. 

We are here to help guide you through this journey and offer a life raft in the haze. 

Please get in touch to speak to us about what you need and see if we can assist you further


Information on Case Management

The British Association for Brain Injury Case Managers (BABICM) are an association that helps to govern and set the standard for Brain Injury Case Managers in the UK. Their website has helpful information for anyone seeking a case manager or simple explanation of what a case manager is and does. 




Code of ethics and conduct in case management practice' is a collaborative report compiled by the three leading associations that are standardising the case management profession - BABICM, CMSUK and VRA.




Charities and Organisations 

Headway is a specialist charity working with people with Brain Injury across the UK. There mission is to promote understanding of all aspects of brain injury and provide information, support and services to survivors, their families and carers. In addition, Headway campaigns to reduce the incidence of brain injury and provide education and services. There are charges to most of the Headway services but these will be assessed and can be applied to be funded via Adult Social Care or Headway Grant funding depending on means testing.

The Silverlining Brain Injury Charity is another specialist charity working with all those affected with Brain injuries in 6 regions across the UK as well as a wealth of online services which are accessible to all members. There is FREE membership to the charity and all it's activities. The Silverlining Charity specialises in the support of all those effected by brain injury. They aim to educate the public about brain injury, help people find a philanthropic purpose post injury and support the growth and development of all those affected by brain injury. Their work is led by those we help. They give our clients the opportunity to run and manage social events and personal challenges for the benefit of charities close to their hearts with the support of volunteers, professionals, friends and family. These events provide a sense of purpose, numerous rehabilitative benefits, a strong source of social support and most importantly an opportunity to have a great time in the company of people who understand the challenges 'Silverliners' can face. 

The Child Brain Injury Trust (CBIT) is a paediatric specialist charity offering support to anyone in the UK affected by childhood acquired brain injury. They can offer face to face visits or support services, a chat with their friendly Helpline or simply access to the easy to understand Factsheets on acquired brain injury, the support for your family is tailored to suit your circumstances.

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